Project Communication, Negotiation & Stakeholder Engagement

Successful project delivery depends heavily on effective communication, stakeholder engagement, negotiation, and relationship management. Project professionals must communicate clearly, manage expectations, negotiate priorities, resolve conflicts, and maintain strong stakeholder relationships [...]

– Course Overview

Successful project delivery depends heavily on effective communication, stakeholder engagement, negotiation, and relationship management. Project professionals must communicate clearly, manage expectations, negotiate priorities, resolve conflicts, and maintain strong stakeholder relationships throughout the project lifecycle.

The Project Communication, Negotiation & Stakeholder Engagement programme equips participants with practical communication frameworks, stakeholder management methodologies, negotiation techniques, and interpersonal engagement capabilities required for successful project environments.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand project communication and stakeholder engagement principles
  • Improve communication planning and stakeholder relationship management capabilities
  • Apply negotiation and influencing techniques effectively within project environments
  • Strengthen conflict management and communication problem-solving approaches
  • Improve executive reporting and stakeholder communication confidence
  • Enhance collaboration, teamwork, and project alignment effectiveness
  • Manage difficult discussions and stakeholder expectations professionally
  • Develop project communication and stakeholder engagement action plans

– Who Should Attend?

  • Project Managers and Coordinators
  • Team Leaders and Supervisors
  • PMO and Programme Professionals
  • Operational and Delivery Personnel
  • Stakeholder and Client-Facing Professionals
  • Individuals responsible for project communication and coordination
DAY 01
Foundations of Project Communication & Stakeholder Engagement
  • Understanding communication within project environments
  • Stakeholder identification and engagement principles
  • Communication planning and reporting frameworks
  • Project communication channels and stakeholder expectations
  • Communication barriers and stakeholder relationship challenges
  • Building trust and communication credibility effectively
  • Workshop: Stakeholder communication assessment exercise
DAY 02
Communication Planning & Project Coordination
  • Developing communication plans aligned with project objectives
  • Managing project meetings and communication workflows effectively
  • Executive reporting and project presentation techniques
  • Communication across cross-functional and multicultural teams
  • Documentation management and communication consistency approaches
  • Building collaboration and accountability within project environments
  • Exercise: Communication planning workshop
DAY 03
Negotiation & Influencing Techniques
  • Negotiation principles and communication influence frameworks
  • Negotiating priorities, resources, and project expectations effectively
  • Persuasion and influencing techniques within project environments
  • Managing disagreements and communication tension professionally
  • Stakeholder expectation management and conflict prevention approaches
  • Communication confidence and relationship-building strategies
  • Workshop: Negotiation role-play simulation exercise
DAY 04
Conflict Management & Difficult Conversations
  • Understanding conflict within project environments
  • Conflict resolution and communication recovery techniques
  • Managing difficult stakeholders and communication pressure professionally
  • Emotional intelligence and communication awareness approaches
  • Escalation management and communication professionalism principles
  • Maintaining trust and collaboration during project challenges
  • Exercise: Conflict management case study workshop
DAY 05
Strategic Communication Integration & Leadership Development
  • Strategic communication and stakeholder leadership principles
  • Communication adaptability and stakeholder engagement improvement approaches
  • Building sustainable communication systems and collaborative cultures
  • Final stakeholder engagement simulation and presentation exercise
  • Developing personal communication and negotiation action plans
  • Peer collaboration and professional feedback session
  • Programme evaluation and review

Duration

In Person (Special Discount for this period only!)

Online (Special Discount for this period only!)

Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

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