Performance Management & Accountability Leadership

Strong performance management systems are essential for improving productivity, accountability, employee engagement, and organisational success. Leaders who manage performance effectively create environments where employees understand expectations, receive meaningful feedback, and [...]

– Course Overview

Strong performance management systems are essential for improving productivity, accountability, employee engagement, and organisational success. Leaders who manage performance effectively create environments where employees understand expectations, receive meaningful feedback, and remain motivated to achieve results.

The Performance Management & Accountability Leadership programme equips participants with practical frameworks for managing employee performance, setting objectives, monitoring accountability, delivering feedback, and building high-performance workplace cultures.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand performance management principles and leadership responsibilities
  • Apply goal-setting and performance monitoring frameworks effectively
  • Improve accountability and productivity within teams and departments
  • Deliver constructive feedback and performance coaching confidently
  • Manage underperformance and workplace challenges professionally
  • Strengthen employee motivation and engagement approaches
  • Improve communication and leadership influence capabilities
  • Develop practical performance improvement action plans

– Who Should Attend?

  • Managers and Supervisors
  • Team Leaders
  • Operations Managers
  • HR Professionals
  • Department Heads
  • Professionals responsible for employee performance management
DAY 01
Foundations of Performance Management
  • Understanding organisational performance and accountability principles
  • Leadership responsibilities in performance management systems
  • Characteristics of high-performing workplaces and teams
  • Goal-setting frameworks and performance expectations
  • Aligning employee objectives with organisational priorities
  • Performance management challenges and common workplace barriers
  • Workshop: Performance assessment exercise
DAY 02
Communication, Feedback & Coaching
  • Communication principles for effective performance management
  • Delivering constructive feedback professionally and confidently
  • Coaching techniques for employee development and improvement
  • Active listening and performance discussion frameworks
  • Managing difficult performance conversations effectively
  • Building trust and accountability within teams
  • Exercise: Feedback and coaching role-play activities
DAY 03
Managing Accountability & Workplace Productivity
  • Accountability frameworks and responsibility management
  • Monitoring employee performance and productivity effectively
  • Delegation techniques and ownership development
  • Motivating teams and encouraging performance consistency
  • Time management and operational efficiency principles
  • Building cultures of ownership and professional responsibility
  • Workshop: Accountability leadership simulation exercise
DAY 04
Managing Underperformance & Workplace Challenges
  • Identifying causes of underperformance and productivity issues
  • Performance improvement planning and corrective action approaches
  • Managing difficult behaviours and workplace conflict professionally
  • Emotional intelligence and leadership resilience in performance situations
  • Supporting employees through challenges and workplace pressure
  • Decision-making and fairness in performance management processes
  • Exercise: Underperformance management case study
DAY 05
Building Sustainable High-Performance Cultures
  • Creating performance-driven organisational cultures
  • Continuous improvement and employee engagement strategies
  • Leadership credibility and performance influence principles
  • Developing long-term performance management strategies
  • Personal leadership growth and workplace application planning
  • Final group presentation and management reflection exercise
  • Programme review and evaluation

Duration

In Person (Special Discount for this period only!)

Online (Special Discount for this period only!)

Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

Enroll Now

Enrollment Form
Checkboxes
Clear