HR Operations, Policies & Employee Relations

HR operations and employee relations are essential for maintaining productive workplace environments, supporting organisational compliance, improving employee engagement, and ensuring operational consistency. HR professionals must effectively manage policies, communication, employee [...]

– Course Overview

HR operations and employee relations are essential for maintaining productive workplace environments, supporting organisational compliance, improving employee engagement, and ensuring operational consistency. HR professionals must effectively manage policies, communication, employee concerns, and workplace relationships.

The HR Operations, Policies & Employee Relations programme equips participants with practical HR operational methodologies, employee relations frameworks, workplace communication approaches, and HR coordination techniques required for effective human resources management.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand HR operations and employee relations principles
  • Apply workplace policy and employee communication methodologies effectively
  • Improve employee engagement and workplace coordination capabilities
  • Strengthen HR operational support and compliance approaches
  • Enhance conflict management and communication techniques
  • Improve workplace professionalism and employee responsiveness methodologies
  • Support effective HR service delivery and organisational consistency effectively
  • Develop HR operations improvement action plans

– Who Should Attend?

  • HR Officers and Coordinators
  • Employee Relations Personnel
  • Administrative HR Staff
  • HR Operations Teams
  • Recruitment and HR Support Personnel
  • Professionals responsible for workplace coordination and employee support
DAY 01
Foundations of HR Operations & Employee Relations
  • Understanding HR operations and employee relations principles
  • Roles and responsibilities within HR operational environments
  • Workplace professionalism and HR accountability methodologies
  • Communication awareness and employee engagement approaches
  • Organisational policies and workplace consistency principles
  • Building collaborative workplace relationships effectively
  • Workshop: HR operations assessment exercise
DAY 02
HR Policies & Workplace Communication
  • HR policies and operational frameworks methodologies
  • Workplace communication and employee interaction techniques
  • Policy communication and employee awareness approaches
  • Managing workplace expectations and professional conduct effectively
  • Communication adaptability and employee responsiveness methodologies
  • Supporting compliance and workplace transparency principles
  • Exercise: Workplace communication workshop
DAY 03
Employee Relations & Conflict Management
  • Employee relations and workplace collaboration methodologies
  • Managing employee concerns and workplace conflicts techniques
  • Active listening and communication recovery approaches
  • Conflict resolution and employee engagement frameworks
  • Building trust and workplace professionalism effectively
  • Supporting positive organisational culture principles
  • Workshop: Employee relations simulation exercise
DAY 04
HR Coordination & Operational Effectiveness
  • HR workflow coordination and administrative planning methodologies
  • Managing operational responsibilities and workplace priorities effectively
  • Recruitment support and onboarding coordination techniques
  • Scheduling and employee communication approaches
  • Cross-functional collaboration and organisational responsiveness methodologies
  • Supporting efficient HR service delivery principles
  • Exercise: HR coordination case study workshop
DAY 05
HR Integration & Professional Development
  • Integrating HR operations, policies, and employee relations methodologies
  • Building sustainable HR systems and operational practices
  • Final HR operations simulation and presentation exercise
  • Developing HR improvement action plans
  • Peer collaboration and professional feedback discussion
  • Programme evaluation and final review

Duration

In Person (Special Discount for this period only!)

Online (Special Discount for this period only!)

Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

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