Foundations of Leadership & Management

Strong leadership and effective management are essential for organisational success in today’s fast-changing business environment. Professionals at all levels are expected to communicate effectively, manage people confidently, solve problems proactively, [...]

– Course Overview

Strong leadership and effective management are essential for organisational success in today’s fast-changing business environment. Professionals at all levels are expected to communicate effectively, manage people confidently, solve problems proactively, and contribute to organisational goals through strong leadership behaviours.

The Foundations of Leadership & Management programme equips participants with practical leadership and management skills required to lead teams, improve workplace performance, manage responsibilities effectively, and support organisational growth.

Through practical exercises, case studies, and interactive workshops, participants will explore leadership styles, communication techniques, motivation strategies, decision-making methods, and team management principles that enhance professional effectiveness and workplace performance.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand the principles and responsibilities of leadership and management
  • Differentiate between leadership and management functions effectively
  • Apply communication and interpersonal skills to improve workplace relationships
  • Improve problem-solving and decision-making capabilities
  • Understand team dynamics and motivation strategies
  • Manage performance and workplace responsibilities more effectively
  • Strengthen confidence, accountability, and leadership presence
  • Develop practical leadership improvement plans and action strategies

– Who Should Attend?

  • Junior Managers
  • Supervisors and Team Leaders
  • Administrative Professionals
  • Coordinators and Executives
  • Newly Appointed Managers
  • Professionals seeking leadership development
DAY 01
Introduction to Leadership & Management
  • Defining leadership and management in modern organisations
  • Understanding the roles and responsibilities of leaders and managers
  • Differences between leadership and management approaches
  • Characteristics of effective leaders and successful managers
  • Leadership styles and their impact on team performance
  • Understanding workplace expectations and professional accountability
  • Workshop: Leadership self-assessment exercise
DAY 02
Communication & Interpersonal Effectiveness
  • Importance of communication in leadership and management
  • Verbal, non-verbal, and written communication techniques
  • Active listening and effective questioning skills
  • Building positive workplace relationships and collaboration
  • Managing communication barriers and misunderstandings
  • Professional communication and workplace etiquette
  • Exercise: Communication and listening role-play activities
DAY 03
Teamwork, Motivation & Workplace Relationships
  • Understanding team dynamics and group behaviour
  • Building trust and collaboration within teams
  • Motivation theories and employee engagement principles
  • Delegation techniques and responsibility management
  • Conflict management and maintaining positive working relationships
  • Encouraging accountability and teamwork performance
  • Workshop: Team leadership simulation exercise
DAY 04
Problem Solving, Decision-Making & Performance Management
  • Understanding workplace challenges and problem-solving techniques
  • Structured decision-making models and approaches
  • Prioritisation and time management principles
  • Managing workplace performance and productivity
  • Providing constructive feedback and performance support
  • Goal-setting and accountability frameworks
  • Exercise: Workplace problem-solving case study
DAY 05
Personal Leadership Development & Workplace Application
  • Building confidence and professional leadership presence
  • Managing stress and workplace pressure effectively
  • Developing adaptability and resilience in leadership roles
  • Creating personal leadership development plans
  • Identifying areas for continuous improvement and growth
  • Final group activity and leadership action planning
  • Programme review and final evaluation

Duration

In Person (Special Discount for this period only!)

Online (Special Discount for this period only!)

Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

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