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Foundations of Business Administration & Office Operations

Effective office administration is essential for maintaining organised operations, supporting business activities, ensuring communication efficiency, and improving workplace productivity. Administrative professionals play a key role in supporting organisational effectiveness through [...]

  • Course ID: BAO 001
  • Delivered by London Elite Training

– Course Overview

Effective office administration is essential for maintaining organised operations, supporting business activities, ensuring communication efficiency, and improving workplace productivity. Administrative professionals play a key role in supporting organisational effectiveness through coordination, communication, planning, and operational support.

The Foundations of Business Administration & Office Operations programme equips participants with practical office administration principles, workplace communication techniques, organisational methodologies, and administrative support skills required for professional office environments.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand the foundations of office administration and business operations
  • Apply professional communication and workplace coordination techniques effectively
  • Improve office organisation and administrative support capabilities
  • Strengthen time management and operational planning approaches
  • Enhance teamwork and workplace professionalism methodologies
  • Improve documentation and office procedure management techniques
  • Support efficient office operations and business continuity effectively
  • Develop administrative improvement action plans

– Who Should Attend?

  • Administrative Assistants
  • Junior Office Personnel
  • Office Support Staff
  • Reception and Front Desk Personnel
  • Clerical and Administrative Coordinators
  • Professionals entering office administration roles
  • Course Outline
DAY 01
Foundations of Office Administration
  • Understanding office administration and organisational support principles
  • Roles and responsibilities within office environments
  • Workplace professionalism and administrative accountability methodologies
  • Communication awareness and workplace interaction techniques
  • Building organisational efficiency and office coordination approaches
  • Understanding workplace structure and business operations effectively
  • Workshop: Office administration assessment exercise
DAY 02
Workplace Communication & Administrative Coordination
  • Professional communication within office environments
  • Verbal, written, and digital communication methodologies
  • Active listening and communication clarity approaches
  • Managing office interactions and stakeholder communication effectively
  • Team collaboration and workplace relationship management techniques
  • Communication professionalism and workplace etiquette principles
  • Exercise: Administrative communication workshop
DAY 03
Time Management & Workplace Productivity
  • Time management and task prioritisation methodologies
  • Scheduling and workload coordination techniques
  • Workplace organisation and productivity improvement approaches
  • Managing deadlines and administrative responsibilities effectively
  • Operational planning and workflow coordination principles
  • Improving efficiency and reducing workplace disruptions
  • Workshop: Productivity and scheduling simulation exercise
DAY 04
Administrative Documentation & Office Procedures
  • Administrative documentation and office records methodologies
  • Filing systems and information organisation techniques
  • Managing office procedures and operational consistency approaches
  • Data accuracy and confidentiality principles
  • Administrative compliance and workplace accountability methodologies
  • Supporting organisational continuity through effective documentation
  • Exercise: Office procedure case study workshop
DAY 05
Administrative Integration & Professional Development
  • Integrating communication, organisation, and office administration methodologies
  • Building professional administrative practices and workplace confidence
  • Final office administration simulation and presentation exercise
  • Developing administrative improvement action plans
  • Peer collaboration and professional feedback discussion
  • Programme evaluation and final review

Duration

  • 5 Days

In Person (Special Discount for this period only!)

  • £ 4,500
  • 3,950

Online (Special Discount for this period only!)

  • £ 2,300
  • 1,750
  • Global Locations
  • London
  • Dubai
  • Barcelona
  • Paris
  • USA
  • Online
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Corporate groups of 2+ are eligible for a 15% discount. Enquire here

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