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Executive Secretarial Skills & Professional Support

Executive secretaries and personal assistants provide critical support to senior management through communication coordination, schedule management, document preparation, stakeholder interaction, and executive office administration. Strong organisational, communication, and confidentiality skills [...]

  • Course ID: BAO 003
  • Delivered by London Elite Training

– Course Overview

Executive secretaries and personal assistants provide critical support to senior management through communication coordination, schedule management, document preparation, stakeholder interaction, and executive office administration. Strong organisational, communication, and confidentiality skills are essential for professional executive support environments.

The Executive Secretarial Skills & Professional Support programme equips participants with practical executive support methodologies, communication frameworks, organisational techniques, and administrative leadership approaches required for modern executive office environments.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand executive secretarial and professional support principles
  • Apply executive communication and coordination methodologies effectively
  • Improve scheduling, planning, and administrative organisation capabilities
  • Strengthen document preparation and office support approaches
  • Enhance confidentiality and stakeholder management techniques
  • Improve workplace professionalism and executive responsiveness methodologies
  • Support efficient executive office operations effectively
  • Develop executive administration improvement action plans

– Who Should Attend?

  • Executive Secretaries
  • Personal Assistants
  • Executive Support Officers
  • Senior Administrative Personnel
  • Office Coordinators supporting senior management
  • Professionals responsible for executive administration
  • Course Outline
DAY 01
Foundations of Executive Secretarial Support
  • Understanding executive support and secretarial responsibilities
  • Professionalism and executive office accountability principles
  • Communication awareness and executive interaction methodologies
  • Executive office coordination and operational support approaches
  • Building trust, confidentiality, and professional credibility effectively
  • Organisational alignment and executive responsiveness techniques
  • Workshop: Executive support assessment exercise
DAY 02
Executive Communication & Stakeholder Coordination
  • Executive communication and correspondence methodologies
  • Stakeholder interaction and communication planning techniques
  • Active listening and communication professionalism approaches
  • Managing executive meetings and communication schedules effectively
  • Building positive workplace relationships and executive support systems
  • Communication adaptability and stakeholder responsiveness methodologies
  • Exercise: Executive communication workshop
DAY 03
Scheduling, Planning & Administrative Productivity
  • Executive scheduling and calendar management methodologies
  • Time management and prioritisation techniques
  • Travel coordination and executive logistics planning approaches
  • Managing competing priorities and operational challenges effectively
  • Administrative productivity and workflow coordination methodologies
  • Supporting executive efficiency and workplace organisation principles
  • Workshop: Executive scheduling simulation exercise
DAY 04
Documentation, Confidentiality & Office Procedures
  • Executive documentation and report preparation methodologies
  • Meeting minutes and administrative correspondence techniques
  • Confidentiality management and information security principles
  • Filing systems and executive office organisation approaches
  • Administrative compliance and operational consistency methodologies
  • Supporting executive continuity through organised office systems
  • Exercise: Executive documentation workshop
DAY 05
Executive Support Integration & Professional Development
  • Integrating executive communication, organisation, and support methodologies
  • Building sustainable executive office practices and professional standards
  • Final executive support simulation and presentation exercise
  • Developing executive administration action plans
  • Peer collaboration and professional feedback discussion
  • Programme evaluation and final review

Duration

  • 5 Days

In Person (Special Discount for this period only!)

  • £ 4,500
  • 3,950

Online (Special Discount for this period only!)

  • £ 2,300
  • 1,750
  • Global Locations
  • London
  • Dubai
  • Barcelona
  • Paris
  • USA
  • Online
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Corporate groups of 2+ are eligible for a 15% discount. Enquire here

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