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Communication, Influence & Workplace Leadership

Strong communication and influence skills are essential for effective leadership, workplace collaboration, negotiation, and professional success. Leaders and professionals who communicate clearly and influence positively are better equipped to build [...]

  • Course ID: ML 003
  • Delivered by London Elite Training

– Course Overview

Strong communication and influence skills are essential for effective leadership, workplace collaboration, negotiation, and professional success. Leaders and professionals who communicate clearly and influence positively are better equipped to build trust, manage teams, resolve conflict, and achieve organisational objectives.

The Communication, Influence & Workplace Leadership programme provides participants with practical frameworks for improving communication effectiveness, leadership presence, persuasion skills, stakeholder engagement, and workplace influence.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Improve professional communication and interpersonal effectiveness
  • Apply active listening and questioning techniques confidently
  • Strengthen influencing and persuasion capabilities in workplace interactions
  • Build positive workplace relationships and stakeholder trust
  • Manage difficult conversations and workplace conflict professionally
  • Improve presentation, meeting, and communication delivery skills
  • Strengthen leadership presence and workplace confidence
  • Develop communication improvement and influence strategies

– Who Should Attend?

  • Professionals and Executives
  • Team Leaders and Supervisors
  • Managers and Coordinators
  • Customer-Facing Professionals
  • Project Teams
  • Professionals seeking stronger communication and leadership skills
  • Course Outline
DAY 01
Foundations of Workplace Communication
  • Understanding communication principles and workplace interaction
  • Verbal, non-verbal, and written communication techniques
  • Barriers to effective communication and methods for overcoming them
  • Active listening and questioning frameworks
  • Understanding communication styles and behavioural preferences
  • Building trust through professional communication practices
  • Workshop: Communication style assessment exercise
DAY 02
Leadership Communication & Influence
  • Leadership communication and executive presence principles
  • Persuasion and influencing techniques in workplace environments
  • Emotional intelligence and communication effectiveness
  • Building credibility and confidence in professional interactions
  • Stakeholder communication and relationship management
  • Influencing without authority and gaining workplace support
  • Exercise: Influence and persuasion role-play simulation
DAY 03
Professional Presentations & Workplace Meetings
  • Structuring effective workplace presentations and briefings
  • Public speaking and presentation delivery techniques
  • Managing confidence and presentation anxiety
  • Running productive meetings and workplace discussions
  • Handling questions, objections, and differing opinions effectively
  • Visual communication and storytelling techniques
  • Workshop: Professional presentation practice exercise
DAY 04
Conflict Management & Difficult Conversations
  • Understanding workplace conflict and communication breakdowns
  • Managing difficult conversations professionally and respectfully
  • Negotiation and compromise techniques
  • Providing constructive feedback and performance conversations
  • Managing emotional reactions and workplace tension
  • Building collaborative and solution-focused communication approaches
  • Exercise: Conflict management simulation workshop
DAY 05
Building Long-Term Communication Excellence
  • Developing communication confidence and leadership presence
  • Relationship-building and professional networking principles
  • Communication strategies for teamwork and collaboration
  • Personal communication development planning
  • Continuous improvement and workplace application strategies
  • Final group activity and communication action planning
  • Programme review and evaluation

Duration

  • 5 Days

In Person (Special Discount for this period only!)

  • £ 4,500
  • 3,950

Online (Special Discount for this period only!)

  • £ 2,300
  • 1,750
  • Global Locations
  • London
  • Dubai
  • Barcelona
  • Paris
  • USA
  • Online
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Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

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