Coaching, Mentoring & Employee Development

Organisations increasingly rely on leaders who can coach employees, develop talent, support learning, and build future workplace capabilities. Effective coaching and mentoring strengthen employee performance, improve engagement, encourage accountability, and [...]

– Course Overview

Organisations increasingly rely on leaders who can coach employees, develop talent, support learning, and build future workplace capabilities. Effective coaching and mentoring strengthen employee performance, improve engagement, encourage accountability, and support organisational growth.

The Coaching, Mentoring & Employee Development programme equips participants with practical coaching frameworks, mentoring techniques, communication strategies, and employee development tools needed to support workplace learning and performance improvement.

– Learning Outcomes

By the end of this programme, participants will be able to:

  • Understand the principles of coaching, mentoring, and employee development
  • Apply coaching frameworks to improve employee performance and engagement
  • Strengthen communication and feedback delivery skills
  • Build trust-based mentoring and development relationships
  • Identify employee strengths, development needs, and learning opportunities
  • Encourage accountability, motivation, and professional growth
  • Manage development conversations and performance improvement effectively
  • Create employee development and coaching action plans

– Who Should Attend?

  • Managers and Supervisors
  • HR and Learning Professionals
  • Team Leaders
  • Department Heads
  • Project Leaders
  • Professionals responsible for employee development
DAY 01
Foundations of Coaching & Mentoring
  • Understanding coaching, mentoring, and employee development principles
  • Differences between coaching, mentoring, training, and supervision
  • The role of leaders in developing workplace talent
  • Building trust and credibility in coaching relationships
  • Coaching mindsets and leadership behaviours
  • Ethical considerations and professional boundaries
  • Workshop: Coaching and mentoring self-assessment exercise
DAY 02
Communication & Coaching Conversations
  • Active listening and questioning techniques for coaching
  • Communication frameworks for employee development discussions
  • Building rapport and trust during coaching interactions
  • Delivering constructive feedback professionally and effectively
  • Encouraging reflection, accountability, and personal ownership
  • Managing difficult development conversations with confidence
  • Exercise: Coaching communication role-play workshop
DAY 03
Coaching Models & Employee Performance Improvement
  • Practical coaching frameworks and structured coaching models
  • Goal-setting and performance improvement planning techniques
  • Identifying employee strengths and development areas
  • Supporting motivation, confidence, and workplace engagement
  • Managing performance challenges through coaching approaches
  • Monitoring progress and measuring development outcomes
  • Workshop: Employee coaching simulation exercise
DAY 04
Mentoring, Learning & Workplace Development
  • Understanding mentoring relationships and long-term development support
  • Career guidance and professional growth conversations
  • Developing workplace learning cultures and knowledge-sharing environments
  • Supporting succession planning and talent development initiatives
  • Encouraging continuous learning and professional improvement
  • Leadership responsibilities in employee growth and retention
  • Exercise: Mentoring strategy and development planning workshop
DAY 05
Building Sustainable Development Cultures
  • Creating coaching cultures within organisations
  • Integrating coaching into leadership and management practices
  • Measuring coaching and development effectiveness
  • Personal leadership development and coaching confidence
  • Creating individual coaching and mentoring action plans
  • Final group activity and workplace application planning
  • Programme review and evaluation

Duration

In Person (Special Discount for this period only!)

Online (Special Discount for this period only!)

Corporate groups of 2+ are eligible for a 15% discount. Enquire here

Need personal advice?

Speak with a course consultant to see if this programme fits your career goals.

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